I seem to enjoy making social interaction uncomfortable for myself. If there’s an altercation to be had with a stranger, I’ll wade right in, all uppity and crusading (see
my disagreement on the P4 bus). Yes, where others keep their heads down, I put my foot down. And yesterday, in the supermarket – which I won’t name; they’re all much of a muchness – in the face of insurmountably appalling customer service, I did just that. And it was exhilaratingly awkward.
I was standing in the queue with my basket – weekend supplies: gin, lime x 2, tonic x 1, Saturday Times, multi-pack of fun-size Dairy Milk – casually observing the customer being served ahead of me. The checkout girl was bungling items through the scanner, not making the vaguest hint of eye contact with the lady customer, and carrying on a conversation with her mate on the next checkout – “You gettin’ your hair dyed tomorrow, yeah? Wicked innit. You goin’ out tonight? Innit, though” etc. – and chuckling away as if we customers were in the way of her social life. This went on for a few minutes, the poor customer looking offended and uncomfortable. I saw red; I could not let this pass.