Showing posts with label Being patronised. Show all posts
Showing posts with label Being patronised. Show all posts

Thursday, 8 September 2011

Grumpy single gal WLTM: an age appropriate man

JUDY JOHNSON
Every girl likes to be approached by a man on a night out, don’t they? Even if you’re not single, it’s probably nice to know you’ve still got it. If you are single, it’s exciting to meet someone, right?

What if that man is pushing 50 (or 60 but tried Botox), has a big enough beer gut that he can’t remember what his toes look like and yet still thinks he’s God’s gift to women? Thought so.

This is what happens to me on a regular basis. I am only 25; I don’t think it’s unreasonable to hope for men aged 30-ish and under to approach me instead of middle-aged balding ones who may or may not be having a mid life crisis. What’s even worse is that these ageing, leering, old-enough-to-be-a-granddad men are getting in the way of the good ones.

Tuesday, 31 May 2011

Oh, it's awfully taxing

JUDY JOHNSON
Self Assessment tax return. Four words that will send shivers down any freelancer’s spine, particularly around the Christmas period when we should be thinking about family, joy and cocktails but are instead plotting just how much longer we can put it off for, since the deadline is 31 January.

My mistake for the latest tax return was being a little cocky, thinking that actually, I had done one of these once before and it wasn’t too taxing, so why should this year be any different? In fact, I thought, it should be easy because up until April 2010 I was a full-time freelancer on a set wage. So, all I need is a few figures and hey presto! Tax return filed, Christmas parties here I come. But oh, no.

Friday, 15 April 2011

"Hello, can I help you at all; would you like a basket?"

MARTHA CASEY
This is the story of how a simple shoe-buying mission became a rage-inducing heap of customer service fail.

I had found my dream shoes online, and more or less had my heart set on them already but, to be on the safe side, I decided to bring a friend to the shop to make sure they looked fabulous. (Spoiler: they did!) The point is, this should have been a nice, simple, straightforward shopping expedition. It was not to be.

We entered the shop and were immediately pounced upon by a trendy-haired, chunky-trainered sales assistant with the general demeanour of a Blue Peter presenter on laughing gas. "HELLO!" she sang. "CAN I HELP YOU AT ALL WOULD YOU LIKE A BASKET DO GIVE ME A SHOUT IF YOU WANT ANYTHING". The experience was akin to being hit in the face with a glow-in-the-dark chair. Had I not already had my heart set on the shoes, I would have walked out then and there.

Monday, 11 April 2011

A plea to the man in the street: keep your opinions to yourself

ROSIE MCGEE
Lots of things about modern British society perplex me. The culture of insanely long pauses on reality TV shows, the fact people seem to actually like eating at Nando’s and jeggins are just a few. However, all of these merely intriguing phenomena pale into insignificance compared to the entirely baffling, widely held notion that it is entirely acceptable to shout at complete strangers in the street, or in some other totally unsolicited way comment on people you do not know as they go about their business.

I’m not talking about greetings, pleasantries and other totally innocuous comments in the vein of "good morning" or "beautiful weather we’re having". If anything I don’t think there is enough of that sort of nice, old fashioned chit chat. Instead, what I take issue with is people who deem it their God given right to pester unsuspecting members of the public with their inane drivel.

Saturday, 2 April 2011

There’s more to Essex than vajazzles

LAURA DEMETRIOU
It’s back. You’ll either love it or hate it. No, I’m not talking about Marmite. I’m talking about the reality TV show The Only Way is Essex.

If you’ve not seen the show, it’s about a group of orange 20-somethings who live in Essex showing us what they do best. Namely, partying at Sugar Hut Village, applying vajazzles/pejazzles, dressing up in leopard print mini-dresses and saying ‘shuuuuup’. Basically it’s trash TV both at its very best and worst.

Friday, 18 March 2011

Fat facism in the workplace

It is the Friday evening following an exceedingly long, arduous week. I have just gobbled down half a humongous bag of Doritos and some Minstrels, washed down with a bottle of Becks. Still on that sugary high, the guilt has yet to set in. But it will.

Unfortunately this week has been particularly wicked when it comes to the calorific delights that have passed my lips. Having attended a handful of networking events over the last five days, I have been tempted with a wide range of naughty nibbles, from mini sausage rolls to chocolate crispy cakes and scones. With jam. And clotted cream. High levels of stress have prevented my usual willpower from kicking in, and one slice of pork pie has lead to an iced bun, bag of crisps and an egg mayonnaise roll, all in one sitting. Oh dear.

Tuesday, 15 March 2011

What do you call someone subjected to bad jokes at inappropriate moments? Shermaine...

SHERMAINE WILLIAMS
According to Shakespeare, all the world’s a stage, and the men and women merely players. It’s a fantastic line that I completely agree with. But where does it say that it’s a stage in a comedy club?

I love comedy and, contrary to having achieved Grumpy status years ago, it is quite easy to make me laugh. Whether it be a sit com or a stand-up comic, I’m usually game and can often be found cackling at the most childish of slapstick scenes. It’s my guilty pleasure. There are people who barely have to do anything to make me laugh—tears streaming, belly cramping guffaws—but it is always in the right context.

What I hate more than people who think they’re funny, are those that attempt to pedal their particular brand of humour when the occasion doesn’t call for it. I wonder whether the explosion of social networking and general electronic communication (grrr, text speak) has hindered people’s ability to read emotions and act accordingly.

Saturday, 12 March 2011

Telesales: the worst way to start the day

LAURA DEMETRIOU
I had been wondering what to write about next. The world has seemed a very polite place for me recently. Train journeys have been pleasant, service at shops has been efficient and courteous and the postman even said hello to me when I walked past him the other day. I know, I know. It’s like something from a Disney film. I half expected the bin men to break out in song and dance. They didn’t.

My dream of a perpetually polite world was shattered when I received a phone call at about 8:00 this morning. Who calls at 8am?!

The unwritten rules of life proclaim that all weekday calls should be made after 9:30. This gives people ample time to get into work, stare at a blank screen for a few minutes, fill the kettle up and indulge in a tea/coffee before the drudgery of the working day really hits home.

Thursday, 10 March 2011

The customer is always right- at least when allowed an opinion.

ALICE LINLEY-MUNRO
Why hello Mr PC World man who was steadfastly ignoring me until you realised I was female and had a low cut top on. Yes, you can indeed see part of my cleavage -*gasp*- and yes I know I am the most devastatingly gorgeous woman you’ve seen in a very long time but here’s the deal – you can be a supermodel like I am and still not be a complete moron when it comes to buying a new laptop. To be fair to you I did look a little bit blank when you started prattling on about graphics cards and one of the questions towards the bottom of my list was going to be ‘does it come in any other colours’ but I’m still not an eejit.

You didn’t even give me a chance to explain what I wanted before you started trying pigeonhole me as a customer and then attempted to baffle me with your superior computer geek prowess. I’ve never worked in a computer shop before but I would have thought that a great jumping off point with a customer would be to ask what they were looking for rather than leaping in and recommending a machine which was the polar opposite to what they wanted.

Monday, 28 February 2011

The office: a small-minded space

MARTHA CASEY
There are many things that frustrate me about the workplace. I won’t start listing them because, frankly, I need the material for future posts. But perhaps the thing that bothers me the most is the tendency - and I don’t know if it’s a recent tendency or if it’s been happening for years - for the processes that keep places running to be needlessly complicated and fiddly.

And you go through with them anyway, because if you point out to the boss that there’s a quicker way of doing it, they might agree with you and hence realise they don’t need you around any more. As an example, let me talk you through the process one was forced to go through in order to purchase stationery at one of my previous workplaces, which happened to be a library (one of several I have been, er, privileged enough to work in).

Wednesday, 23 February 2011

Ready, steady, competitive cook!

I like a good bit of competition; don’t get me wrong. But competing to see who meets their targets at work or when it comes to Him Indoors (LADIES! BACK OFF! HE’S MINE!!) is not my idea of fun. What I’m talking about is healthy competition. You know, playing scrabble down the pub. A game of badminton with your dad. Trivial Pursuit over Christmas with the family. As long as it doesn’t get violent (which is why we no longer play Monopoly with Him Indoor's family) or just down right humiliating (I still have painful memories of PE at school), it is acceptable.

However, I have noticed how competitiveness has drifted into areas of my life where I thought it never would. Or could.

Monday, 14 February 2011

14th Feb: just another day.

JUDY JOHNSON
The 14th of February is the day of the year where couples (or those with dates lining up to take them out) get to feel sorry for singles and singles end up feeling sorry for themselves. For some reason not having a date on that particular night (a Monday, this year, for goodness’ sake), accompanied with something red, tacky and heart-shaped, means that you are missing out. Well, on what is about to be my third single Valentine’s Day in a row, I can’t say I’m too bothered.

When I was at school and girls started talking to boys, I felt left out. I didn’t talk to boys unless they talked to me and that was pretty rare. When other girls started kissing said boys and getting cards sent to them on Valentine’s Day, I hoped one day I’d be lucky enough to receive one too.

Wednesday, 9 February 2011

Tapping at your last nerve: two perspectives on the pitfalls of office typing

NAOMI SAFFERY
There are many, many reasons why working in an office – any office – can be a challenge for those among us who would rather be lounging by a pool, with a cocktail in hand and generally enjoying a life of decadent debauchery.

One reason why working in an office is so challenging is the furious – nay, frenzied – speed at which people type. Is it just me or are there people in offices who genuinely feel that waving their administrative schlong around via typing at warp speed, will land them in the boss’s lap, complete with promotion, bonus and an all-round pat on back?

Saturday, 22 January 2011

One is certainly not on work experience!

MARTHA CASEY
Like many people, I have a job. I’ve had a job for several years, and before that I had a different job, and another one before that, all the way back to the shelf-stacking I did in Marks and Spencer’s when I was 16. (And there are years of pent-up rage in that one, but for the moment, let’s move on.)

Having a job is something that many people do, and as people go, I think I do fairly well at it. For instance, I arrive at work on time. I sit at a desk and drink cups of coffee and own a stapler. I have an extension number and a professional email address that is based on my real name. I do the tasks I’m paid to do (and sometimes, when I’m in a really good mood, I do things I’m not paid to do, because I’m just that nice).

I don’t insist on turning up to work wearing my pyjamas or a Spider-Man costume or a t-shirt with jam down the front of it - and if I did want to wear any of these items, I would simply do so, and not throw myself on the floor and scream until I threw up to ensure that I was allowed to. (And, to be perfectly frank, I work at a university, so given the presence of hippy students and slightly mad academics I probably wouldn’t look especially out of place. I digress, however.) I even go to meetings, although I confess I’m still not entirely sure what they’re for.

The point is, at the age of 28, I appear to be doing a fairly good job of masquerading as a responsible adult. So why have I noticed certain older colleagues treating me, and talking to me, as if I’m somewhere between six and 16 years old? Put simply, why does everyone seem to think I’m here on work experience?


This annoying phenomenon manifests itself in mainly subtle ways that I suspect go unnoticed by others, even by the people doing it. The tone of voice that people take when they ask me to do something comes laced with the tiniest hint of condescension. The tasks I end up with, more often than not, are closer to “alphabetise these three items” or “break down this box” than to “use your gigantic brain to build a robot”. When my closest colleague (older, and a parent, and a driver, and other things associated with being an adult) goes above and beyond the call of duty, the grateful recipient might bring him a bottle of wine as a thank-you; when I do the same, I’m more likely to get biscuits. (I mean, they tend to be nice biscuits; we’re not talking Rusks here, but still.) 

Sometimes it’s even more explicit: a few months ago I greeted an older colleague as I passed him in the corridor, as one does. He stopped, and turned, and looked at me while half-smiling and frowning a little, as if trying to place me, then snapped his fingers and said: “Of course! You’re Alan’s daughter, aren’t you? How’s the work experience going?” It’s not as if I was still new at that point, either - I had been doing my job for at least a year.

It happened at my last job too; in particular, I noticed that colleagues who were employed to do the same thing as me, sometimes who had started later than me and had less knowledge of the environment, would feel justified in talking down to me and passing on to me the most brain-meltingly tedious work, simply because they were older and therefore “in charge”. Never mind that in many cases I had more experience, better qualifications, and a more thorough understanding of practice.

 

I’m not the only person I know to have experienced such a phenomenon, either. Take my friend Lisa: she is 28, and a university graduate, and has been in employment for over a decade. She currently works in administration for a research centre specialising in cancer patients. Recently, a new colleague, a middle-aged woman, started working there too. On her first day, she turned to Lisa and with a beaming smile, asked her: “Is this your first job, dear?”

Like Rosie, I’ve been told that I look younger than I am (also like Rosie, I am regularly told I can’t buy that bottle of Fair Trade red wine, despite the fact that no self-respecting underage drinker would choose to drink anything other than White Lightning and nail varnish remover - although I suspect I may be veering off my point). So maybe it’s a simple misunderstanding and these people genuinely believe I need babysitting. Or perhaps it’s some bizarre biological instinct that makes these people talk to me this way; if I’m young enough to be someone’s daughter, then my presence provokes some dormant evolutionary urge, and if I wait long enough then they’ll start regurgitating food at me or something. 

But, deep down, I can’t help worrying that this happens because they’re seeing through me, because I don’t actually feel like a grown-up at all, and maybe they can tell that. Maybe they know that while I sit there and nod and say things like “I’m not sure that’s workable” and appear to take notes during meetings, I’m actually doodling crudely-rendered male genitalia in the margins of the agenda and wondering if it really matters that the name of the committee was changed but not everyone was consulted. And one of these days I’ll be discovered, and I won’t be allowed to have a job any more, and I’ll have to spend all day watching children’s TV and wearing Spider-Man pyjamas.

... What was the problem, again?

Tuesday, 18 January 2011

Upselling: how upsetting!

MADDIE YORK
I’m terribly pleased to see that customer service is on people’s minds at the moment; with Michel Roux’s Service underway on the BBC, and Mary Portas: Secret Shopper starting on Channel 4 this week, it’s clear that we’re finally squaring up to Britain’s abysmal service culture and saying “now look here, this isn’t good enough”.

We have put up for far too long with the “there you go” waiter and the “if it’s not on the shop floor, we don’t have it” gum-chewing shop assistant, and we’ve somehow come to accept that on most occasions the person paid to help customers doesn’t see any particular need to stop talking to her colleague to speak to us, or even make eye contact.

And at the other end of the scale, we’ve allowed obnoxiously over-familiar techniques to become standard: the ‘server’ who bounds up to your table and says “hey guys!” as though he’s known you all his life; the shouty and impatient  baristas barking “next, please!” and “eat in or take away?”, trained to get city lunchers out of the way as soon as possible; and the aggressive and manipulative practice of flogging you more things than you ordered, that crude and hateful sales technique known as ‘upselling’.

“Any coffee for you?” asks the barista, breezily, as you stand ready to pay for the sandwich you’ve selected from the chiller and brought up to the counter. “Err, no, thank you, just the sandwich, please,” you reply, aggrieved, wondering why she couldn’t have just waited for you to order the coffee if you wanted it. “Any cookies or crisps with that?” Pause, while you sigh, yet more aggrieved. “No, as I said, it’ll just be the sandwich today. Thank you.” And it feels as though you’re holding up a shield to deflect all the gratuitous muffins, crisps and chocolatey extras being shoved in your face and heaped on top of your order. And you pay and leave with the uncomfortable feeling of having been brazenly manipulated, wondering when on earth it became acceptable to be so openly money-grabbing.

“It irks me because it’s just so insultingly obvious. Do they think they’re Derren Brown all of a sudden?”

The waiter’s once-simple task of listening to a table of customers make their order has turned into an elaborate upselling opportunity. “Any side salads with that? Fries? More drinks?” No, no, and no. I have no problem with a waiter asking a broader, polite question to round off the order, such as “will that be all?” A question of that ilk is useful; it lets the customer know that there’s no rush, there’s still an opportunity to add something else before the order is closed. It’s the offering of specific extras that irks me: salads, fries, muffins. It’s rude because it’s presumptuous; the waiter or barista shouldn’t presume that a muffin is the ideal side order to accompany your sandwich. What if you’re allergic, or simply cake-averse? Gently asking “is there anything else you’d like?” is entirely appropriate, but wading in with suggested bonus items – and let’s get real; it’s so that you’ll spend more, not because they care about creating the perfect meal for you – is intrusive and rude.


It irks me also because it’s just so insultingly obvious. Restaurants and cafes must have a very low regard for their customers if they think we’re going to be taken in by such a blatantly manipulative sales technique. Do they think they’re Derren Brown all of a sudden? That we’ll hear “any muffins with that?” and mysteriously not be able to control our urge to buy a muffin we didn’t know we wanted?  

I’d have thought that the first rule of retail and customer service would be to presume a certain level of intelligence in your customer. It’s charm, flattery and politeness that do the work in encouraging a customer to spend more, not crude retail techniques that she can see straight through. Sadly, customer service in Britain is largely utterly charmless, rude and insulting, and upselling is one of the worst features. It’s got to the point where I’m considering pre-empting it as soon as I get to the counter, sticking my hand up and saying “hold the muffins! I just want this sandwich! This. Sandwich. Alone!” Read more by Maddie.

Best wishes to Michel Roux Jr. and to Mary Portas, both of whom are flying the flag for better customer service – and we’re right behind their missions.

Saturday, 15 January 2011

Starter for ten: how old are you?

ROSIE MCGEE
I have a question: since when has it become acceptable to ask a woman her age? Is it just me or is everyone else suffering from this unpleasant change in manners rules? For all your sakes, I hope it’s not universal; that I’m the only one undergoing this new form of intrusive rudeness.

Either way I have personally been suffering greatly. Let me explain. I must look younger than I am. That’s not me being big-headed; it’s based on the fact that the whole world can’t stop asking me for ID. The same supermarket I’ve frequented at least once a week for last half a decade won’t sell me a drop of the hard stuff without first seeing my driving licence.

It doesn’t matter if I’m buying a bottle of vodka and a jumbo packet of condoms or a hundred quid’s worth of tinned tuna, loo roll, satsumas and one small bottle of beer: I’ll be asked either way. Whether in a work suit or super casual in tracky bums and one of those body warmer thingies that fashionistas attempt to justify by calling a ‘gillet’, I don't seem to be able to pass for 18.

I firmly believe that height has a bearing on this misconception. At 5’4”, I’m two inches shorter than the average British woman and, even though not tiny by any stretch of the imagination, a bit littler than many others. A friend of mine who is 5’11” bitterly complains about never being asked to prove her age.

“Come to the pub with me,” I promised. “You’ll be asked then.” And so we were, by a very young person only just old enough to work there. My friend beamed with pride as she handed her ID over for inspection. “What a compliment!” she gushed. Teenage barmaid then thoroughly ruined the moment for all concerned by letting slip the damning remark: “Oh my god, you’re old!” We were 24 at the time.

“They’ll say something along the lines of: ‘You really do look younger!’ Thanks, but I still think you’re a tool.”

That particularly soul-crushing incident aside, now I find the thing about looking younger than one’s years is that your conversation sounds odd to others. People can’t understand why I’m banging on about spending my Saturday nights on the sofa under a blanket handmade by aunt, sipping wine and watching Jonathan Creek on DVD (I have the complete box set) instead of talking about the wild and crazy parties I go to. And this confusion manifests itself in a question to clarify my exact age.

Of course I smile, in a gentle yet patronising way, and reply: “It’s rude to ask a woman her age.” Once upon a time that would have been the end of the matter, but not any more. Now the blighters invariably come back with things like “but seriously, how old are you?” Which forces me to snap back with “but seriously, it’s rude to ask.”

However, I often give in and reveal the much discussed number for no other reason than I want to conversation to move on and it’s clear that it’s not going to without some form of personal revelation on my part. At times like this I feel like defiantly asking: “Is there anything else you’d like to know? My bra size, maybe? Or my income last year as per my tax return?”

Last time I checked with my etiquette guru, the rule was that a lady never mentions figures explicitly. It’s fine to say dinner was expensive, but not exactly how much you paid. Similarly there’s nothing wrong with saying you’ve dropped a dress size but it’s less tasteful to specify which one you now wear. References and allusions are permissible but tricky to get quite right. If you find yourself ending a sentence with ‘if you know what I mean” then you can be confident you’ve got it wrong.

Coming out and demanding an actual number is never, ever acceptable. Furthermore, then refusing to let the matter drop until you’ve got it, is nothing short of conversational bullying. Most of the time the social nemesis is gracious enough to be a good winner once they’ve wrestled me into age disclosure submission.

They’ll say something along the lines of: “You really do look younger!” Thanks, but I still think you’re a tool. Before you berate me for being ungrateful, I do accept it’s a compliment – of sorts. Maybe only because I’ve been brainwashed by countless Sainsbury’s cashiers into believing that and now blindly accept it as fact.

Don’t worry, I’m not smug about it. My lifestyle of hard drinking and worrying will soon make deep inroads into youthful appearance and I can then enjoy watching people awkwardly trying not to tell me I look older than I am. Read more by Rosie.

Tuesday, 11 January 2011

Please drink responsibly? Many of us already do, thank you very much!

SHERMAINE WILLIAMS
Ah, the New Year. The calm after the storm, or should that be the slump after the storm? Storm, at least, is the right word, as there always seems to be a certain amount of recovery required. Well, it is assumed that recovery is required, with the finger steadily aimed at us, the young.

It is a special time of year, bringing a sense of hope with the newness of it all, as well as an excuse to celebrate to incapacity. I say excuse; it’s almost a requirement as anything else will simply not do.

I have to make an admission, which may seem like a strange one for a woman my age, so brace yourself but, I barely drink. I can’t say that I’m teetotal, but I’m much closer to that than to the habits of those I hear screaming incoherently as they stagger along my street at three in the morning. I do drink, but not to excess and not that regularly.

If that is the way you choose to celebrate, more power to you. However, that shouldn’t result in the assumption that all of us will do the same. I resent it. In the week before Christmas, at an event I attend regularly, I was told that I didn’t have to come in the following week. Not because the facility was closed, but because it was assumed that I would be the worse for wear. The phrase “on the sauce” was actually used.


I did briefly wonder whether there was something else about me that gives the impression that I’m an irresponsible lush – maybe people just think that I need a drink – but I quickly rubbished that idea. It’s just what’s expected from the young during the festive period. It starts at Christmas and lasts until well into the New Year. We’re all supposed to be drinking on a constant basis in a period when asking for a soft drink earns you a look usually reserved for recently crash-landed aliens.

Alcohol makes me talk nonsense and feel sleepy. I recall a particular occasion in my younger days when I was involved in a full-blown, alcohol-inspired debate about the type of fabrics that shrink and/or stretch in the washing machine – no use, or interest, to anyone.

Of course, the effects wear off, but that just leaves me feeling as though I have spent the night swallowing rocks and stuffing cotton wool into every orifice in my head. So forgive me if I want to avoid it, but I’m perfectly capable of having a good time with little or no alcohol.


This is especially handy when you recognise that the world continues to turn and things still need to be done; things that are infinitely easier when you don’t have to hold your head for fear of it floating away or falling off, or praying to the porcelain Gods.

The tradition of New Year’s resolutions seems to me to be rooted in the need to detox after all the revelry. I can’t help thinking life would be so much easier if people didn’t assume that we are all in the same position of needing hangover cures and calling in sick. And, from what I can see, this tendency is certainly not confined to the young – whether grumpy or not. Read more by Shermaine.

Tuesday, 21 December 2010

The right hand doesn't know what the left hand's doing...

ROSIE MCGEE
If there’s one thing bound to get any woman, of any age, grumpy, it’s getting married. For all the joy and newly-wedded bliss of being joined in a legally-binding union to the object of your affections, it is an ordeal.

Whether you go for the full-blown circus of horse-drawn carriages, a dress the size of a small car and sit-down seven-course banquet for two hundred, or a do with the least possible amount of fuss, it still ends up causing no end of stress. I know this first hand, as this summer I went through it. Twice. Thankfully both times with the same man or else this would then be a slightly uncomfortable tale of modern bigamy.

Somehow, I survived, and once it was finally over started to look forward to that magical moment when all the gifts from generous friends and family arrived. Along with the predictable plates and spoons, I also picked out a few items that were less practical but much more fun. Or so I thought. Of these the one I eagerly anticipated the most was a large punchbowl.

 

Once upon a time a classic wedding gift, the punchbowl has fallen out of favour as punch itself has, inexplicably, become very unfashionable. Armed with glass punchbowl (complete with ladle and eight cups) I could begin a one-woman revival bringing a delicious drink concept back to the masses. And what better excuse than Christmas to start that?

My plan hit an early stumbling block when I discovered that some nefarious product designers had created a ladle impossible to pour from if you are left-handed. Left-handed like me. In a flash it set me off on a tirade against the years of unfair leftie discrimination I’d suffered. The pain of being told constantly as a child that your handwriting isn’t neat enough – hardly my fault when pens are made to be held in the right hand – came flooding back.


Followed by the bitter memories of an agony that endured all through my teens, nearly thwarting my attempts at learning to drive due to my inability to tell left from right. At a point in my formative years, some prize twonk had helped me learn it by explaining that my right hand was the same as my writing hand. My infant brain accepted this and it was years, via the odd fit of hysterical crying and wearing different coloured bracelets on either wrist, and even my driving test, until the damage was undone.

Indignant at yet more unfair favouritism towards you eight-out-of-nine people who are so boringly right-handed, I contemplated a sternly-worded letter to the department store from which the now offensive item came, followed possibly by a further missive to my local MP, and then finally some legal advice on whether this contravened my human rights in any way or was in breach of one of the numerous pieces of anti-discrimination legislation.

The sad fact is that we’re not a trendy minority and making too much hue and cry about having to buy special scissors or use normal ones looking special only opens us to the sort of ridicule directed at Ned Flanders and his Leftorium.

But we’re used to the pain of verbal taunts, the subtle thorns embedded into the English language waiting to rip our sensitive, left-handed flesh. We’re accused of general clumsiness and branded “cack-handed”. And, out of interest, who decided that a bad dancer had “two left feet”? To all these cruel and insensitive accusations, I would like to say one thing: how do you reckon all you smug righties would manage in a world where everything was the wrong way around?

But it goes a lot deeper, a lot more subliminal. Aside from all the mild slurs, we’ve also been branded diabolic. For those of you not bang-up-to-date on your ancient languages, the word ‘sinister’ comes from the Latin sinistra originally meaning ‘left’ but then - and I’d love to know how - it then went on to also mean ‘evil’. It’s really heart-warming to know that, because I hold my pen in a certain hand, I’m seen as being in cahoots with Beelzebub himself.

However, it’s not all doom and gloom of the underworld. Such glassware design bigotry does mean that this festive season I do not have to worry about staying sufficiently sober to pour the punch without dropping the ladle, smashing the bowl and causing litres of boozy liquid to cascade onto the frocks and chinos of guests as they gape in horror. Instead I can waft around, as gracefully as my plastered state allows, insisting someone else mans the bowl and keeps the drink coming. Because I cannot physically do it myself. Read more by Rosie.

Monday, 13 December 2010

Are season's greetings too much to ask for?

ROSIE MCGEE
GRUMPY CHRISTMAS
Am I the only person under 40 who still bothers with Christmas cards? A great deal of time and energy goes into choosing the right one, often starting months in advance. Not only is care and attention paid to the card itself but then I faithfully write a personal message in each one. None of this sign-the-name-shove-it-in-the-envelope business. I’ve decided if you value someone enough to send them a Christmas card then you should at least be bothered to write a personal sentence to them inside it.

I’m definitely in the minority with this philosophy. Without specifically shaming anyone in particular, I’ve even received cards that don’t contain my name at the top, merely on the envelope. Such aloof bits of paper conjure up either a minor celebrity signing away as if it’s the latest kiss-and-tell autobiography or the world’s most stressed woman ploughing through 3,256 cards before knocking out 912 mince pies. Surely no one who sends me a card is that famous, or that harassed?

Totally impersonal cards are like a blank email. Yes, it’s nice to know you dedicated a second and half to thinking of me, but really I’m a little offended you couldn’t spare me the full minute. However, I would take any of these over nothing at all, or worse: Christmas card criticism. The season of joy on earth and good will to all men means I socialise to the point of exhaustion and near nervous collapse. To each occasion I always take cards – for my hosts and for other friends I might see there. Why? Over-zealous card compulsion? Irrational desire to keep writing my own name? No, because it’s polite.


At least, I think it’s polite. As a child I remember people thanking my mother when she handed these envelopes over, smiling and making appreciative noises. Sadly that’s not my experience. I’m often greeted with a look of definite irritation and statements like “Oh, I’m not doing cards this year”. Suddenly my gesture of good will is four inches square of unwanted paper making all around it distinctly uncomfortable. Longing for the courage gleaned from a third glass of mulled wine, I imagine saying “Well, maybe you should. It is tradition, good manners and stops you feeling so awkward in situations like these.”

Instead I nod and look sympathetic as the excuses start. It’s either “work’s been manic”, or “as we’re away for Christmas we didn’t the see the point” or, increasingly, “it’s not very environmentally friendly”.

With the word ‘RECYCLE’ ready to burst out of my mouth at volume, I find it safer to stick to a non-committal “Mmm” while wondering when the whole world became so lazy that writing out a Christmas card was too much effort.


This maddening trend is symptomatic of society losing sight of the little thoughtful actions which make it a more pleasant place to be. I’m so sick of hearing that everyone’s so incredibly busy it’s a miracle they even have time to go to the bathroom. And yet these are often the same people updating their status every five minutes on Facebook announcing what they’re watching on the telly or having for dinner that night.

No one’s suggesting you make the damn thing from scratch in a frenzy of gold pen and glitter – just spend a few minutes, once a year, to remind people why they’re important to you.

However, if that’s still beyond you due to a job as rocket scientist, on-call brain surgeon or self-appointed television critic, then at least have the good grace to thank someone who has taken the time.

At Christmas it’s common to put differences aside, so is it really too much to ask for a little good will towards a well-intentioned friend proffering a few kind words lurking behind a picture of Santa getting stuck down a chimney? Read more by Rosie.

Friday, 26 November 2010

Birthdays are not always a piece of cake

SHELLY BERRY
BIRTHDAY SPECIAL
Birthdays. Anniversaries. Christmas. Every year, they come around, and every year, they fill us with expectation. Excitement. Hope. Panic. Fear. Dread, even. Not necessarily in that order, but each of these emotions is sure to creep into our consciousness, despite our best attempts to drink ourselves into oblivion and numb the pain by eating our way through the huge box of chocolates our aunty sent us.

First there is the expectation. You WILL have a good time. And everyone else who shares your birthday celebration with you must have a good time too. No pressure. This Saturday was no exception. A matter of days after the first birthday where I felt compelled to lie about my age, I had arranged a night out in Angel for curry, beer and music. A relatively quiet affair, deliberately designed to be as little hassle as possible for me. It was easier enough to organise but there is still that niggling need to have a really good time. And not just yourself. Everyone else has to have a wonderful evening too. Otherwise you are a social failure.

Almost as devastating as flat conversation over your Korma is a poor turnout. Silently dreading the last minute ‘can’t make it’ text messages that make you feel like a Billy no-mates you sit in the middle of a crowded restaurant with your mum and the office geek. Then, just when you were starting to relax, there is always the fear that your chums from work will irritate your uni mates, your boyfriend will say something totally un-PC to your socialist vegetarian friend and your best mate will end up telling your boss how much you hate them before throwing up all over their Prada handbag. Then someone will get food poisoning. Another person will hate the music in the pub. And your sister from the sticks will get mugged outside whilst having a fag. My God, my hand is trembling at the thought of it as I shove another chunk of birthday cake into my mouth.



Then there’s the morning after. You have a hangover. You’re a year older. You feel pretty crappy. The fact that your chum from Manchester has just bought a new house, your old roommate from uni has just had their first novel published and everyone else has a baby/cat/Mini convertible doesn’t help. You start to question yourself. Where has the last year gone? What exactly have I achieved? Why haven’t I got where I want to be yet? When am I actually going to grow up and get my act together? WHERE IS MY LIFE GOING?

Today is the morning after the night before. Amazingly, I have emerged relatively unscathed. Admittedly it was a relatively tame night, but everyone seemed to have a good time. It did take us half an hour to sort out the bill and the pub was a bit noisy and crowded for some people, but only one person didn’t show up (flu is an acceptable excuse) and no-body got arrested- despite some attempts from the boys to con a free beer out of our waiter.

As for my self analysis? Well, the last year hasn’t been too bad. No, I don’t like my job and am still devoid of any real status symbol (unless my new fandangled digital camera counts – thank you Mum, Dad and Him Indoors), but I have three quarters of a novel and a new qualification under my belt, have nearly paid off my student loan and managed to save almost enough money to pay for a deposit on that oh-so desirable first flat. And, you know what? I have survived another year in this crazy world. And that is something worth drinking to. Read more by Shelly.